This Privacy Policy describes how 002pub Casino collects, uses, stores, and protects the personal information of registered players and visitors in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and the regulatory requirements of PAGCOR. We take the privacy of our Filipino players seriously — this document explains exactly what data we hold on you and what your rights are.
Privacy at 002pub — Key Commitments
These cards highlight the most important aspects of how 002pub handles your personal data. The full policy below governs all data processing.
Data Collected Only as Needed
002pub collects only the personal data necessary to operate your account, process transactions, comply with PAGCOR and AMLC requirements, and deliver a personalised gaming experience. We do not collect data for speculative future use or sell your information to third-party advertisers.
Secured with Industry-Standard Encryption
All personal data transmitted between your device and 002pub's servers is protected by 256-bit SSL encryption. Sensitive data at rest — including payment details and identity documents — is stored in encrypted form. Access to player data is strictly limited to authorised personnel on a need-to-know basis.
Your Rights Under Philippine Law
Under the Data Privacy Act of 2012, you have the right to be informed, access your data, correct inaccuracies, object to processing, erasure in certain circumstances, and data portability. 002pub respects and upholds all data subject rights and has a dedicated process for handling rights requests from Filipino players.
Regulatory Disclosure Obligations
As a PAGCOR-licensed platform, 002pub is legally required to disclose certain player data to government authorities — including PAGCOR and the Anti-Money Laundering Council (AMLC) — in specific circumstances. These disclosures are compulsory and are not within 002pub's discretion to withhold when legally mandated.
Data Retained Only as Long as Required
Personal data is retained for no longer than necessary for the purposes for which it was collected, subject to mandatory retention periods imposed by Philippine law — including AML records required to be kept for at least five years under the Anti-Money Laundering Act. After applicable retention periods expire, data is securely deleted or anonymised.
Breach Notification Commitment
In the unlikely event of a personal data breach that is likely to result in harm to affected players, 002pub will notify the National Privacy Commission (NPC) within 72 hours of discovery, in compliance with the Data Privacy Act. Affected players will be notified without undue delay where the breach poses a high risk to their rights and freedoms.
1 Data Controller
For the purposes of the Data Privacy Act of the Philippines (Republic Act No. 10173), the personal data controller responsible for personal information collected through the 002pub platform at 002pub.cam is the licensed operating entity of 002pub, a PAGCOR-regulated online gaming operator in the Philippines.
002pub has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. Players may contact the DPO for any privacy-related inquiry through the support channels described in Section 15 of this Policy.
002pub is registered with the National Privacy Commission (NPC) of the Philippines as required by the Data Privacy Act for personal information controllers whose processing activities are likely to pose a risk to the rights and freedoms of data subjects.
2 Scope & Application
This Privacy Policy applies to all personal data processed by 002pub in connection with:
- Registration and maintenance of player accounts on the 002pub platform;
- All deposit, withdrawal, and financial transactions processed through the platform;
- Use of any game, feature, or service accessible through 002pub.cam;
- Communications between players and 002pub's customer support team;
- Participation in promotions, loyalty programmes, surveys, or feedback activities;
- Visitors who browse 002pub.cam without registering an account (limited to technical and usage data).
This Policy does not apply to third-party services, game providers, or payment processors whose own privacy policies govern the processing of personal data on their respective systems. 002pub is not responsible for the privacy practices of third-party providers integrated into the platform.
3 Personal Data We Collect
3.1 Registration Data
When you create a 002pub account, we collect the following information:
- Full legal name as it appears on your government-issued identification;
- Date of birth (to verify the 21+ age requirement mandated by PAGCOR);
- Philippine mobile number or email address;
- Residential address in the Philippines;
- Account login credentials (username and encrypted password — your plaintext password is never stored).
3.2 Identity Verification (KYC) Data
To comply with PAGCOR and AMLC requirements, 002pub collects KYC documentation before processing withdrawals, including:
- Government-issued photo identification (PhilSys National ID, UMID, Philippine Passport, Driver's License, SSS card, or PRC Professional ID);
- Proof of address where required;
- Source of funds documentation for transactions that meet AMLC reporting thresholds;
- Any additional documentation requested by 002pub's compliance team for enhanced due diligence.
3.3 Financial Data
- GCash account number or mobile number;
- Maya account details;
- Bank account information (BPI, BDO, Metrobank) as provided for withdrawals;
- Cryptocurrency wallet addresses where applicable;
- Transaction records including deposit amounts, withdrawal amounts, and timestamps.
3.4 Gaming Activity Data
- Game session logs including game titles, bet amounts, win/loss outcomes, and session duration;
- Bonus redemption and wagering history;
- Responsible gaming tool settings (deposit limits, session alerts, self-exclusion status).
3.5 Technical Data
- IP address and geographic location (at country and city level);
- Device type, operating system, and browser version;
- Session cookies and authentication tokens;
- Access logs and error reports generated during platform use.
3.6 Communications Data
- Records of live chat conversations with 002pub support agents;
- Email correspondence with 002pub;
- Feedback submitted through any survey or feedback mechanism on the platform.
| Data Category | Primary Purpose | Required? |
|---|---|---|
| Registration Data | Account creation and identity | Mandatory |
| KYC Documents | Regulatory compliance, AML | Mandatory (for withdrawals) |
| Financial Data | Transaction processing | Mandatory |
| Gaming Activity | Service delivery, responsible gaming | Automatic |
| Technical Data | Security, fraud prevention | Automatic |
| Communications | Support, dispute resolution | When initiated |
4 How We Collect Your Data
002pub collects personal data through the following means:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion;
- Automatically — through cookies, server logs, and session tracking technologies when you access and use the 002pub platform;
- From payment providers — GCash, Maya, and banking partners transmit transaction confirmation data to 002pub when a payment is processed;
- From identity verification services — where 002pub uses third-party KYC verification tools, limited verification results (pass/fail and flagged attributes) may be received from those services;
- From regulatory authorities — PAGCOR or other Philippine government agencies may share information with 002pub in connection with regulatory enquiries or compliance obligations.
5 Purposes of Processing
002pub processes your personal data for the following purposes:
- Account management — creating, maintaining, verifying, and securing your player account;
- Service delivery — providing access to games, processing deposits and withdrawals, and administering bonuses and promotions;
- Regulatory compliance — meeting obligations under PAGCOR licensing, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws;
- Identity and age verification — confirming that players are at least 21 years of age and are who they claim to be, as required by PAGCOR;
- Fraud prevention and security — detecting, investigating, and preventing fraudulent activity, unauthorised account access, and other security threats;
- Responsible gaming — monitoring gaming behaviour to support the platform's responsible gaming obligations and enforcing self-exclusion requests;
- Customer support — resolving disputes, responding to enquiries, and maintaining records of support interactions;
- Platform improvement — analysing aggregated, anonymised usage data to improve the 002pub platform and player experience;
- Legal proceedings — retaining records and providing evidence in the event of legal disputes or regulatory investigations.
6 Legal Basis for Processing
Under the Data Privacy Act of the Philippines, 002pub processes personal data on the following legal bases:
- Consent — for communications where you have opted in, and for processing personal data beyond what is strictly necessary for account operation;
- Contractual necessity — for processing required to fulfil the Terms and Conditions you accepted upon account registration;
- Legal obligation — for processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws;
- Legitimate interests — for fraud prevention, platform security, and aggregated analytics, where these interests are not overridden by your privacy rights.
7 Data Sharing & Disclosure
7.1 Third-Party Service Providers
002pub may share personal data with carefully selected third-party service providers who process data on our behalf and under our instruction, including:
- Payment processors (GCash, Maya, BPI, BDO, Metrobank, cryptocurrency processors);
- KYC and identity verification service providers;
- Game software providers who deliver games through the 002pub platform;
- Cloud hosting and infrastructure providers on whose servers 002pub data is stored;
- Customer support software platforms.
All third-party providers are contractually required to maintain appropriate data security standards and to use personal data only for the purposes for which it was shared.
7.2 Regulatory and Government Authorities
002pub is legally required to disclose certain player data to government authorities including, but not limited to:
- PAGCOR — as the licensing and regulatory authority, PAGCOR may require access to player account data, transaction records, and KYC documentation in the course of regulatory inspections or investigations;
- Anti-Money Laundering Council (AMLC) — transactions meeting reporting thresholds under the Anti-Money Laundering Act must be reported, and AMLC may issue orders requiring detailed account information;
- Bureau of Internal Revenue (BIR) — tax-related disclosures as required by Philippine tax law;
- Other competent Philippine authorities — in response to valid court orders, subpoenas, or lawful government requests.
002pub does not sell, rent, or trade your personal data to third-party marketers or data brokers. Disclosures to regulatory and government authorities are compulsory legal obligations, not commercial decisions.
7.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of 002pub's business, personal data held by 002pub may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer through the platform and will have the opportunity to request deletion of their data where legally permissible.
8 International Data Transfers
Certain third-party service providers used by 002pub — including cloud infrastructure and game software providers — may be based outside the Philippines and may process personal data in servers located in other countries. Where personal data is transferred outside the Philippines, 002pub ensures that appropriate safeguards are in place consistent with the requirements of the Data Privacy Act, which may include contractual clauses requiring the receiving party to maintain data protection standards equivalent to those applicable in the Philippines.
Players who have questions about specific international transfers may contact the 002pub Data Protection Officer through the channels described in Section 15.
9 Data Retention
002pub retains personal data for the following minimum periods, after which data is securely deleted or irreversibly anonymised:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR requirement |
| KYC identity documents | 5 years from date of verification | Anti-Money Laundering Act |
| Financial transaction records | 5 years from date of transaction | Anti-Money Laundering Act |
| Gaming activity logs | 3 years from account closure | PAGCOR requirement |
| Customer support records | 3 years from interaction date | Legitimate interest / dispute resolution |
| Technical / server logs | 12 months | Security and fraud prevention |
Where legal proceedings are ongoing or anticipated, relevant data will be retained until the proceedings are finally resolved, irrespective of the retention periods above.
10 Security Measures
002pub implements a layered set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration, including:
- 256-bit SSL/TLS encryption for all data transmitted between player devices and 002pub servers;
- Encryption at rest for sensitive data categories including identity documents and payment information;
- Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
- Multi-factor authentication for internal systems that access player data;
- Regular security audits and penetration testing conducted by independent security professionals;
- Monitoring systems to detect and alert on unusual access patterns or potential data breaches;
- Staff training on data protection obligations and secure data handling practices.
While 002pub employs industry-standard security practices, no system is entirely immune to risk. Players are encouraged to protect their own account security by using strong passwords, not sharing credentials, and using the platform from trusted devices and networks.
11 Cookies & Tracking Technologies
002pub uses cookies and similar tracking technologies to support the operation and security of the platform. The following categories of cookies are used:
- Strictly necessary cookies — required for the platform to function, including session authentication and security tokens. These cannot be disabled without disrupting platform use;
- Functional cookies — storing user preferences such as language settings and display preferences to improve the player experience;
- Analytics cookies — collecting anonymised, aggregated data about how players navigate and use the platform, used to identify improvements. These do not identify individual players;
- Security cookies — used to detect suspicious login activity, device fingerprinting for fraud prevention, and session integrity verification.
002pub does not use third-party advertising or behavioural tracking cookies. Players can manage cookie preferences through their browser settings, with the understanding that disabling strictly necessary cookies will affect platform functionality.
12 Your Data Privacy Rights
Under the Data Privacy Act of 2012, Filipino players have the following rights with respect to their personal data held by 002pub:
Right to be Informed
You have the right to know what personal data 002pub holds about you and how it is being used. This Privacy Policy fulfils that obligation.
Right of Access
You may request a copy of the personal data 002pub holds about you. Requests will be fulfilled within 30 days subject to identity verification.
Right to Rectification
You may request correction of any inaccurate or incomplete personal data in your 002pub account through the account settings or support team.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary, subject to mandatory retention periods under Philippine law.
Right to Object
You may object to processing based on legitimate interests. Objections to mandatory processing under legal obligations cannot be upheld.
Right to Portability
You may request a structured, machine-readable copy of personal data you provided to 002pub for transfer to another service where technically feasible.
To exercise any of these rights, please contact the 002pub Data Protection Officer through the live chat support channel or via email at [email protected]. 002pub will respond to rights requests within thirty (30) calendar days. In complex cases, this period may be extended by an additional thirty (30) days with notice to the requesting player.
Players who are not satisfied with 002pub's response to a rights request have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
13 Minors & Age Restriction
002pub is a real-money gaming platform exclusively for individuals aged 21 years and above, as mandated by PAGCOR for all licensed online gaming in the Philippines. 002pub does not knowingly collect personal data from persons under the age of 21.
Age verification is enforced through KYC procedures for all accounts seeking to withdraw funds. Where 002pub discovers that personal data has been collected from a person under 21 years of age, the Account will be immediately closed, and all personal data associated with the Account will be deleted to the extent permissible by law. Any deposited funds will be returned subject to the platform's underage account closure procedures.
21+ ONLY. If you are under 21, you must not register a 002pub account or provide your personal data to this platform. If you believe a minor has accessed 002pub using your details, please contact support immediately through the live chat channel.
14 Amendments to This Policy
002pub reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or 002pub's data processing practices. When material changes are made, 002pub will notify affected players through an in-platform notification on their next login, or by email to their registered address, before the changes take effect.
The effective date at the top of this Policy reflects the date of the most recent revision. Continued use of the 002pub platform after the amended Policy takes effect constitutes acceptance of the revised terms. If you do not accept an amendment, you may request closure of your Account before the amended Policy becomes effective.
15 Contact & Data Protection Officer
For questions, concerns, or requests related to this Privacy Policy or 002pub's handling of your personal data — including the exercise of your data subject rights — please contact the 002pub Data Protection Officer through the following channels:
Live Chat Support:
Available 24 hours a day, 7 days a week through the platform at 002pub.cam
Email (plain text):
[email protected]
Response Time:
Within 30 calendar days for formal data subject rights requests
Escalation:
National Privacy Commission of the Philippines — for unresolved complaints
When submitting a rights request, please include your registered account email address or mobile number and a clear description of the right you wish to exercise. 002pub may require identity verification before processing the request to protect against unauthorised disclosure of your personal data.
This Privacy Policy was last reviewed on 1 January 2026 and is effective from that date. 002pub reserves the right to update this document in accordance with Section 14 above.
Play at 002pub with Confidence
Your privacy is taken seriously at 002pub — from the way we handle your GCash details to how long we keep your account records. If you have any questions, our 24/7 Filipino support team is always available.
🔞 21+ Only | 🔒 PAGCOR Regulated | 🛡️ Data Privacy Act Compliant | 256-bit SSL Secured